Songjiang District Tax Bureau Implements Mass Line And Opens Up Convenient Tax Action For Spring Breeze.
This year, the district Tax Bureau Around the party's mass line educational practice, actively implement the concept of serving the people, and continuously improve service efficiency. In the near future, and closely related to the needs of taxpayers, the "spring breeze action for convenience tax" has been launched, which includes 12 tasks, 40 items and 65 specific measures.
Levy public opinion efficiency
There are nearly 57 thousand requirements for collecting taxpayers, including consultation, complaint disputes, opinions and suggestions, tax related and illegal reporting. Last year, the district tax bureau took up the public opinion, wrote the 9 phases, the half yearly and the annual reports 1 phases of the monthly taxpayer demand analysis report, held the demand analysis 13 times, studied the key demand 26, proposed 61 improvement work proposals, and implemented 54 items.
Taxpayers expect tax people to. To collect public opinion, the district tax bureau has opened up various channels. In February of this year, the 12366 "director hotline" was launched, focusing on the theme of "tax service around you". The tax consultation rooms set up in tax hall and tax bureau provide face-to-face professional consultation for the difficult problems of taxpayers.
It is understood that at present, the Inland Revenue Department has initially established the information collection mechanism of four "service sources", namely, taxpayers, grass-roots units, business departments and the government. It consists of expert team members, tax service department director, tax service center personnel, etc. At the same time, a regular demand analysis conference will be held to release requirements and respond to key needs. In the later stage, we will also compile periodical such as tax service dynamics, demand analysis monthly report, tax service quarterly report, etc., and implement performance appraisal based on the implementation of taxpayers' needs.
simple Technological process Excellent service
In view of the situation of "multiple reports, repeated reports", complicated forms and heavy burden of tax inspection, the district tax bureau will "clean up" all kinds of information submitted, form certificates, examination and assessment, simplify tax related statements, and continue to implement non filling single service. At the same time, through the development and application of integrated information management Tax platform, we can achieve internal data sharing and reduce the same information duplication of taxpayers. In addition, we should further implement the first accountability system, track the demands of taxpayers, and make a limited time reply to avoid taxpayers running and looking for many times.
This year, the tax bureau taxpayers' online schools have been revised and optimized. The content of columns has been adjusted according to the hot demand of taxpayers. The taxpayers can choose corresponding courses according to their needs. They have opened the taxpayer's rights and interests protection line telephone and tax related dispute pre-processing telephone line, mediate the contradictions between them, and have also opened the Songjiang tax WeChat public platform, so that taxpayers can always grasp the tax dynamics.
In addition, the district tax bureau will also speed up all the six "lanes" in policy services, registration and processing, invoicing, multiple taxation, tax related examination and approval, and complaint handling. Among them, the export tax rebate will be examined 20 days after receiving the application. At the same time, it introduces tax information two-dimensional code notification sheet and "online tax service hall" invoice service function, and optimizes tax related services.
Promoting public security and effectiveness
Tax is clear. The tax bureau will further strengthen the restriction and supervision system of the operation of power through the construction of the list system of tax enforcement power, and implement the administrative examination and approval list system comparing with the administrative examination and approval catalogue published by the Municipal Taxation Bureau. Through the network announcement, we should strengthen the publicity of the tax related matters, such as the flow chart of power operation, the online approval of administrative examination and approval, and so on.
By distinguishing the credit rating level of taxpayers, we can create a good atmosphere for paying taxes in good faith. This year, major tax cases involving tax evasion, tax fraud and false invoices exceeding a certain amount will be announced on the tax website. Taxpayers who are honest and law-abiding will enjoy more tax facilities.
In addition, the district tax bureau will continue to optimize the system through improving tax enforcement, information management efficiency and improving the long-term management mechanism of tax service management, so as to create high-quality, convenient and continuously improved tax service system.
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