The Relationship Etiquette That People Have To Know In The Workplace

(1) getting along with the upper and lower levels.

1. mutual respect

Subordinates should uphold the prestige and self-esteem of leaders and fully respect leadership.

In front of leaders, we should be modest and not contradict leaders.

Especially in public.

Even if we disagree with the leader's opinion, we should explain it to the leaders in private.

Superiors should be courteous to their subordinates, especially those who are older than themselves. They should be respectful and open-minded.

2. obey the command

Leaders have the right to command their subordinates, and subordinates should be loyal to leadership and support leadership.

The leadership must obey in order to arrange the work. Even if there are opinions or different ideas, it should be carried out. Any mistakes in leadership and guidance can be put forward afterwards, or opinions should be put forward in the execution.

3. correct position and keep distance.

4. do not demand all blame.

Subordinates should understand their superiors and sympathize with their superiors.

We should give more ideas to our superiors and help our leaders do well in their work.

Do not believe in gossip, stop talking about leaders or gossiping among colleagues, or blame leaders.

Of course, leaders who are very bad in character and violate laws and discipline are different.

5. seek common ground while reserving differences, and deal with contradictions calmly.

It is inevitable that conflicts arise between the upper and lower levels.

We should try our best to alleviate and eliminate contradictions from the desire of unity.

6. don't be jealous.

When the subordinates (or superiors) have made progress and have made achievements in their work, they should sincerely congratulate them as superiors (or subordinates).

Share happiness with subordinates (or superiors) instead of satirize them.

Or try every means to win the merit of the work, but not to hurt others by unscrupulous means and to wear "little shoes" to others.

7., we should pay attention to methods in making recommendations.

When giving advice to leaders in work, we must consider the occasion and pay attention to maintaining leadership prestige.

(two)

Entering the workplace, everyone has to work with colleagues for a long time. Whether they get along with each other harmoniously and harmoniously will have a great influence on whether the work can be relaxed, enjoyable and smooth.

It is particularly important for colleagues to get along with each other and pay attention to etiquette and handle their relationship with each other.

1. sincere cooperation

Colleagues must work together and support each other.

Building a colleague relationship on the basis of equality and mutual assistance.

2. mutual respect

When colleagues work well, they should be affirmed and congratulated. When colleagues encounter unpleasant things, they should sympathize with and care for their colleagues when they encounter unpleasant things. When they are collaborating, be careful not to go beyond the scope of their duties, misunderstand, cause displeasure, respect their colleagues' personality, and respect their colleagues' objects.

Do not arbitrarily divert colleagues' belongings without permission, greet them before using them, and restore them after use.

3. fair competition

Competition among colleagues is normal.

You can introduce yourself, and try to outdo others through your own efforts. You must not cheat by any means, or raise yourself by belittling others, or step on others' shoulders and climb up.

4. lenient towards others

Be strict with yourself and be lenient with others. Treat your colleagues with sincerity and sincerity.

For colleagues, you should first look at your strengths, see your strengths and learn from others' strengths.

(three) etiquette between colleagues in the Office

modern

1. maintain an appropriate spatial distance;

2. communication does not exceed the scope of friendship.

3. avoid wearing short clothes, revealing and penetrating.

4. avoid unnecessary body movements.

5. conversation does not exceed the scope of work;

6., be strict with yourself and lenient towards others.

In short, as long as the mindset is correct, generous and civilized in conversation, it is possible to live in harmony with the opposite sex colleagues.

Two, office manners and manners

In office, manners and manners are polite, warm and standard. Manners are graceful, courteous, decent and generous. Indecent words and coarse manners should be avoided.

(1) the etiquette of speaking

1. use more pleasant greetings.

For example, to see acquaintances in the morning, to say good morning, to say thank you to others; to welcome visitors when you see them; to say sorry when you do something wrong; to go home from work and tell people who are still working overtime that I have left.

Warm and courteous greetings are good lubricants for human relationships, enabling you to start your day in a good relationship.

2. proper use of address

Everyone wants to be respected by others, to use proper address in office, and to use honorific words to show respect for others.

Don't use "elder brother" or "elder sister" because of their age.

3., the standard of terms should be considered.

The identity and feelings of the other person should be communicated in a standardized, concise and understandable language, and the attention should be paid to the appropriate size of voice, clear speech, moderate speech speed, abrupt and bold speaking in conversation, and no pleasure in carrying out the conversation without considering the situation and the identity of the other person.

If this happens for a long time, it will be unable to get along with the people around.

4., avoid sensitive topics. Do not talk behind your back.

In the office, avoid topics that should not be touched.

For example, talk about colleagues, leaders or colleagues behind your back, such as talking about the internal matters of the contacts, and then personal questions.

For example, other people's age, income, value of personal belongings, marital status, experience, health, religious beliefs, etc.

Do not create gossip or gossip in the office. It is impolite and ill bred, giving people the impression of gossiping.

(two) manners and manners

The 1. stance: the heel is on the floor, the back is straight, the arms are natural, not shrugged, and the center of gravity is between the feet.

2. sitting posture should be as good as possible, with parallel legs and no arrogant forward.

When moving the position, the chair should be seated first and then seated.

3. courtesy of entering the room: enter the room, first knock on the door gently, after hearing the answer, enter again.

After entering the door, you can't be aggressive and rude.

After entering the room, if the other party is speaking, wait for a while, do not interrupt in the middle. If there is something urgent to interrupt, you need to take the opportunity and say, "excuse me, excuse me."

4. when you submit a document, the front and the text should be directed towards the other side. When you submit your pen, you must point the pen to yourself. When you submit scissors and other tools, you should point the knife toward yourself.

5. exchanging business cards with others, sending them out with both hands to show respect.

When you take documents and other objects, use your left hand to approach the center of your body. When you take an umbrella like a long object, you should pay attention not to influence others and try to get close to your body.

6. in the promenade, light feet should be laid, and no laughing and chatting while walking, and no singing or whistling.

To be courteous or not to meet a boss or client.

7. do not make any contempt for any disagreement in meetings or gathering of colleagues; do not give a hand to colleagues, superiors or clients.

8. do not forget to smile when seeing colleagues or visitors in the office; be generous and modest when shaking hands with visitors.

9. in the conversation, pay attention to the body distance, about 1 meters is appropriate, too close (especially the opposite sex) will not be comfortable, and do not be too intimate to take the arm of the shoulder.

Three. The ceremonial ceremonial of the Office

(1) the basic requirements for office dress are solemn and conservative. The office is both a work place and a public place. Clothes should be worn in suits, skirts and uniforms.

You can also consider trousers, long skirts and long sleeved shirts. You should not expose too much or dress badly and have low tastes.

In very important occasions, short sleeved shirts are not suitable for formal attire; no collar, sleeveless clothes, sweatshirts, jeans are discordant with the serious atmosphere of the office. Wearing slippers and barefoot sandals is even more impolite.

(two) personal appearance requirements in the Office

The basic requirements for personal appearance in the office are hygiene and cleanliness.

Four, etiquette in the public area of the Office

(1) the etiquette of going up and down stairs.

When walking up and down stairs, we should follow the rules of "one line and right line" so as not to obstruct others.

If you lead the way for others, you should go ahead; if you are walking with the elders and ladies, if the stairs are too steep, you should take the initiative in front when you go downstairs; when you go upstairs, you should take the initiative to walk behind.

Don't stand on the corner of the staircase.

Both stairs and stairs should pay attention to safety and keep a distance from the front and rear of the body to avoid collision.

(two) etiquette for entering and leaving the elevator (advanced and later)

1. principles to follow

Accompany others to take the elevator, if no one operates, the accompanying person should go ahead and come out so as to control the elevator. If someone operates, the escort should go in and out later.

2. etiquette in elevator

Operation: when taking an unattended elevator, the key operation is what the younger generation or subordinate should do.

Wait: facing the elevator, waiting on the right side.

Set aside the left side for the person coming out of the elevator, so as not to obstruct the people in the elevator.

In and out order: passengers waiting for the elevator walk out and then enter the elevator according to their order. When guests or elders enter unattended elevators, they enter the elevator first and operate the elevator, courteous to invite guests or elders to enter the elevator.

When someone is punctual, let the guest or the elders first enter the elevator.

At the time of arrival on the floor of your destination, you should wait for the elevator door as soon as possible. You should not wait for the elevator door to open, and then rush out. If you accompany the guests or the elderly, you can operate the elevator button by hand, and ask the guest or the elders to get out of the elevator first.

Do not stand near the door; keep quiet in the elevator room; do not speak loudly; keep clean and clean; do not smoke in the elevator; every time the lift is limited, when the full bell is ringing, the last one must consciously exit the elevator.

(1) avoid paying too much attention to self image;

(two) avoid eavesdropping on other people's conversation.

(three) avoid loud noise;

(four) avoid snacks and cigarettes.

(five) avoid language and behave rudely.

(six) avoid image inappropriateness;

(seven) avoid misappropriating others' things;

(eight) avoid using public facilities and lack public awareness;

(nine) avoid showing indifference to colleagues' guests.